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'You have to think crazy': Arvind Jain on the lessons he learned at Google

Jun 29, 2026  Twila Rosenbaum 36 views
'You have to think crazy': Arvind Jain on the lessons he learned at Google

Arvind Jain, co-founder of cloud data management company Rubrik and artificial intelligence startup Glean, has revealed the lessons he learned while observing leaders at Google that helped shape his own approach to success and company building. Speaking in a recent interview, Jain shared insights on why some highly talented individuals advance faster than others, even when they possess similar credentials and accomplishments.

Jain, who worked as an engineer at Google, initially sought to understand the factors behind career progression. He noted that the company was filled with brilliant people from the best schools, yet only some rose to the top while others remained stagnant. "I thought that I got lucky, that somehow I got placed in this group of amazing people… And that was why I was trying to learn and observe what makes one succeed?" Jain said.

Through his observations, Jain drew lessons from several key leaders, including Sundar Pichai (now CEO of Alphabet) and Google co-founders Larry Page and Sergey Brin. "What I learned by observing him was that the same attributes kept coming up—intensity, hard work. But also the ability to think big and have confidence. You have to think crazy," Jain said of Pichai.

Jain described how Page and Brin approached ideas with few perceived limitations. "They had no sort of constraints in their minds on what's possible," he said. This mindset, combined with relentless effort, became the core of his philosophy. "So I think that those were the two main things I learned: hard work, but then the disregard for normality and regular constraint thinking," Jain added.

The value of such thinking was reinforced by the development of Google Chrome. At the time, Microsoft dominated the browser market, and Netscape had already struggled. "I felt like that's such a bad idea. I was not thinking big enough," Jain admitted. Even former Microsoft CEO Steve Ballmer publicly dismissed Chrome as a "rounding error." Yet Google persisted, and by 2012 Chrome had become the world's most widely used web browser, establishing Pichai's reputation within the company.

Jain emphasized that pursuing ideas initially viewed as unrealistic can sometimes lead to outsized outcomes. "You have to say: we're going to do this thing which everybody thinks is stupid, maybe unrealistic. That's when magic happens," he said.

After leaving Google, Jain co-founded Rubrik in 2014, which launched an initial public offering in 2024 at an approximate valuation of $5.6 billion. Rubrik specializes in cloud data management and ransomware recovery. He later founded Glean in 2019, an AI-driven enterprise search platform that helps employees find and understand company-wide information. Glean is now valued at $7.2 billion.

Jain noted that he continues to seek fresh perspectives, particularly from younger employees. "Actually, I feel like I learn the most from the youngest people. They're the ones who have not seen the things that I've seen. They have new points of view," he said.

The journey of Arvind Jain underscores a broader lesson for entrepreneurs: that the combination of intense hard work and a willingness to ignore conventional boundaries creates the conditions for breakthrough innovation. In a world where many are constrained by what is considered "normal" or "realistic," Jain's experience at Google provided a vivid template for defying expectations.

When reflecting on his years at Google, Jain recalled that the company's leadership fostered a culture where ambitious projects were encouraged, even if they seemed improbable. This environment nurtured his own growth. "At Google, we had people who were brilliant, they came from the best schools, they were highly accomplished, and there were some who grew and shone, and then there were others who didn't," he said.

He emphasized that the difference often lay not in raw intelligence but in the willingness to embrace risk and think beyond immediate constraints. "The same attributes kept coming up—intensity, hard work. But also the ability to think big and have confidence," he reiterated.

Jain's subsequent ventures, Rubrik and Glean, have both benefited from this mindset. Rubrik, which began as a backup and recovery company, evolved into a leader in cloud data management, serving enterprises worldwide. Glean, meanwhile, addresses the challenge of information silos within organizations by using AI to provide a unified search experience. The company's valuation has grown rapidly as businesses increasingly rely on AI to manage internal knowledge.

In addition to his leadership at these companies, Jain has been a vocal advocate for building products that solve real problems rather than chasing trends. He credits his time at Google with teaching him the importance of focusing on user needs even when market skeptics are loud. The Google Chrome example remains a powerful testament: despite overwhelming odds, the browser succeeded because of conviction and execution.

Looking ahead, Jain believes that the same principles apply to the AI landscape. He argues that many of today's most transformative AI applications will emerge from ideas that initially seem outlandish. "You have to think crazy," he said, "but you also have to be ready to work incredibly hard to turn that crazy idea into reality."

The story of Arvind Jain serves as an inspiration for aspiring entrepreneurs and professionals alike. It highlights that career success is not merely a function of pedigree but of mindset—one that combines relentless effort with the courage to imagine what others cannot.


Source:The Business Standard News


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