Introduction to FACTS Management Company

FACTS Management Company, headquartered in Lincoln, Nebraska, is a premier provider of tuition management, financial aid, and fundraising solutions for educational institutions. As a subsidiary of Nelnet, FACTS serves over 14,000 private and faith-based schools across the United States, managing more than $15 billion in tuition annually. The company is recognized as a top Education company due to its robust software platform, exceptional customer service, and commitment to simplifying school financial operations. From small parish schools to large independent academies, organizations rely on FACTS to automate billing, streamline enrollment, and ensure financial stability.

FACTS Management Company stands out in the EdTech landscape by offering integrated solutions that reduce administrative burden and improve financial transparency. Its flagship products include FACTS Tuition Management, FACTS Grant & Aid Assessment, and FACTS Enrollment Management. The company employs over 800 professionals across development, support, sales, and operations, fostering a culture of innovation and collaboration. With a strong reputation for reliability and security, FACTS is trusted by school administrators and families alike.

Company History and Business Evolution

FACTS Management Company was founded in 1986 by Ron and Nancy Crouch in Lincoln, Nebraska. Initially a small tuition management service for local Catholic schools, the company quickly expanded as schools recognized the value of outsourcing tuition collections. In 1992, FACTS launched its first software platform, allowing schools to manage billing and payments electronically. Throughout the 1990s, FACTS grew organically, adding thousands of schools and introducing grant and aid assessment services in 1998.

The early 2000s marked a period of significant technological advancement. FACTS developed a web-based portal for parents and schools, enabling real-time payment tracking and financial reporting. In 2006, the company was acquired by Nelnet, a leading student loan servicer, gaining access to capital and technology resources. This acquisition accelerated product development and market reach. In 2010, FACTS introduced a mobile app for families, and in 2015, it launched an integrated enrollment management solution. The 2020s saw FACTS embrace AI and machine learning to enhance fraud detection in financial aid applications and automate routine tasks. Today, FACTS continues to innovate, with ongoing investments in cloud infrastructure, data analytics, and user experience design.

FACTS Management Company at a Glance

• Headquarters: Lincoln, Nebraska
• Founded: 1986
• CEO: Tony Scheffler
• Parent Company: Nelnet (NYSE: NNI)
• Revenue: Estimated $250 million annually
• Employees: 800+
• Schools Served: 14,000+ private and faith-based institutions
• Total Tuition Managed: Over $15 billion annually
• Products: Tuition Management, Grant & Aid Assessment, Enrollment Management, Online Giving
• Industries: Education (K-12 private schools, Catholic schools, independent schools)
• Key Certification: SOC 2 Type II compliant
• Customer Support: 24/7 phone and email support
• Integration Partners: RenWeb, FACTS SIS, Blackbaud, and other school management systems
• Mobile App: FACTS Family App (iOS/Android)
• Innovation Hub: AI-powered financial aid fraud detection
• Community: FACTS Leadership Conference annually
• Diversity: Employee Resource Groups for women, veterans, and LGBTQ+
• Recognition: Top Workplace by Lincoln Journal Star for 5 consecutive years
• Charity: FACTS for Families program providing tuition grants
• Security: PCI DSS compliant

Mission, Vision, and Core Corporate Values

Mission: To empower educational institutions with innovative financial management solutions that simplify operations and foster student success.

Vision: To be the trusted partner that enables every school to thrive financially, allowing educators to focus on teaching and learning.

Core Values:

• Integrity: We uphold the highest ethical standards in all financial transactions.
• Innovation: We continuously improve our technology to meet evolving school needs.
• Customer Focus: We put the success of schools and families at the heart of every decision.
• Collaboration: We work together across teams to deliver exceptional results.
• Respect: We value diverse perspectives and treat everyone with dignity.

Business Strategy and Future Roadmap

FACTS Management Company’s business strategy centers on three pillars: product innovation, market expansion, and customer success. Product innovation involves leveraging AI to automate financial aid processing and enhance payment prediction models. Market expansion targets underserved segments, such as charter schools and early childhood centers, while deepening relationships with existing schools through upselling additional modules like online giving and school store platforms. Customer success is driven by a dedicated account management team and a robust online knowledge base.

Looking ahead, FACTS plans to integrate blockchain for secure tuition payment tracking and explore partnerships with student loan providers to offer families flexible payment options. The company also aims to expand internationally, piloting programs in Canada and Australia. By 2028, FACTS expects to serve 20,000 schools and manage $25 billion in tuition.

Products, Technologies, and Services

FACTS offers a comprehensive suite of solutions:

• FACTS Tuition Management: Automated tuition collection, payment plans, and remittance reporting.
• FACTS Grant & Aid Assessment: Online financial aid applications with AI-driven fraud detection.
• FACTS Enrollment Management: Streamlined enrollment, registration, and re-enrollment processes.
• FACTS Online Giving: Secure donation processing for development offices.
• FACTS School Store: E-commerce platform for uniforms and supplies.
• FACTS Family App: Mobile app for parents to view balances, make payments, and receive notifications.

Technologically, FACTS uses a hybrid cloud infrastructure on AWS and Azure, with a microservices architecture for scalability. The platform integrates with over 50 student information systems (SIS) and learning management systems (LMS). Security is paramount; FACTS is SOC 2 Type II certified and PCI DSS Level 1 compliant. The company also employs machine learning for anomaly detection in financial transactions.

Industries and Markets Served

FACTS primarily serves private K-12 schools, including Catholic diocesan schools, independent schools, and faith-based institutions. Additionally, it supports early childhood education centers and some higher education programs. The company’s market is concentrated in the United States, though it is expanding into Canada. FACTS also partners with school associations to provide tailored solutions for their member schools.

Leadership and Management Philosophy

CEO Tony Scheffler leads with a philosophy of servant leadership, emphasizing empowerment and transparency. The executive team includes experts in finance, technology, and education. FACTS promotes a flat organizational structure to encourage cross-departmental collaboration. Regular town halls and open-door policies ensure every employee’s voice is heard. The company invests heavily in leadership development programs, coaching future managers from within.

Corporate Events, Conferences, and Community Engagement

FACTS hosts the annual FACTS Leadership Conference, a three-day event bringing together school administrators, financial officers, and technology partners. Workshops cover best practices in tuition management, financial aid optimization, and regulatory compliance. The company also sponsors the National Catholic Educational Association (NCEA) convention and state-level school business official conferences. Community engagement includes the FACTS for Families program, which awards tuition grants to needy families, and volunteer days where employees help local schools with technology upgrades.

Employees and Workplace Culture

FACTS Management Company fosters a culture of continuous learning and work-life balance. Employees enjoy flexible schedules, remote work options, and generous benefits including 401(k) matching, tuition reimbursement, and wellness programs. The company has been recognized as a Top Workplace in Lincoln for five consecutive years due to high employee satisfaction scores. Professional development is supported through LinkedIn Learning subscriptions and internal training programs. Diversity and inclusion are promoted via Employee Resource Groups (ERGs) for women, veterans, and LGBTQ+ employees.

Job Details & Requirements for this Posting

Job Title: FACTS Management Company Senior Software Engineer

Location: Lincoln, NE (remote options available)

Salary: $110,000 – $145,000 annually

Job Type: Full-time

Responsibilities:

• Design, develop, and maintain scalable microservices for FACTS tuition management platform.
• Collaborate with product managers to translate business requirements into technical solutions.
• Write comprehensive unit and integration tests to ensure code quality.
• Mentor junior engineers and conduct code reviews.
• Participate in agile ceremonies and contribute to continuous improvement.
• Monitor production systems and troubleshoot issues in a timely manner.

Qualifications:

• Bachelor’s degree in Computer Science or related field (or equivalent experience).
• 5+ years of experience in software development, preferably in education or fintech.
• Proficiency in C#, .NET Core, Angular, or React.
• Experience with cloud platforms (AWS or Azure) and containerization (Docker, Kubernetes).
• Strong understanding of SQL databases (SQL Server, PostgreSQL) and RESTful APIs.
• Excellent problem-solving and communication skills.

Why Join FACTS Management Company? You will be part of a mission-driven company that directly impacts the success of schools and students. FACTS offers competitive pay, excellent benefits, and a supportive culture that values innovation and work-life balance. As a Senior Engineer, you will lead key projects and have a clear path for career advancement.

Customer Reviews and Industry Reputation

GLASSDOOR

Glassdoor reviews highlight FACTS’ strong company culture, collaborative teams, and focus on work-life balance. Employees rate the company 4.2 out of 5 stars, with 78% willing to recommend to friends. Positive feedback mentions supportive management and opportunities for growth. Some reviews note challenges with rapid change during acquisitions, but overall sentiment is favorable.

INDEED

Indeed reviewers average 4.0 stars, praising the family-like atmosphere and flexible schedules. Many cite the meaningful work of supporting education. Constructive feedback points to occasional heavy workloads during peak seasons (school year start). The company responds to reviews, showing commitment to employee feedback.

GARTNER PEER INSIGHTS

FACTS receives 4.1 out of 5 stars on Gartner Peer Insights from IT leaders. Customers commend the platform’s ease of use, customizability, and reliable support. Some reviewers wish for more advanced analytics features. Overall, FACTS is rated as a leader in tuition management solutions.

TRUSTPILOT

Trustpilot gives FACTS a 4.4-star rating based on 1,200+ reviews. Parents appreciate the convenience of online payments and the mobile app. Schools value the prompt customer service. Negative reviews often stem from integration issues with specific SIS systems, but FACTS support resolves quickly.

G2

On G2, FACTS scores 4.3 stars with high marks for functionality and ease of setup. Users highlight the robust reporting suite and seamless payment processing. The product roadmap receives positive comments for continuous improvement. Some competitors offer lower pricing, but FACTS justifies cost with quality.

GOOGLE REVIEWS

Google Reviews average 4.5 stars from parents and administrators. Common praise includes user-friendly interface, secure payments, and excellent customer service. A few complaints about mobile app bugs have been addressed in recent updates.

LINKEDIN REPUTATION

LinkedIn company page shows over 10,000 followers with a strong employer brand. Employees frequently share success stories and company events. The page highlights awards, community service, and thought leadership in education finance.

Why Organizations Choose FACTS Management Company

Educational institutions select FACTS for its proven reliability, comprehensive feature set, and dedicated support. The platform reduces administrative overhead by automating billing, financial aid, and enrollment processes. FACTS’ security compliance (PCI, SOC 2) gives schools confidence in handling sensitive financial data. Additionally, the company’s deep understanding of private school operations ensures its solutions align with unique needs. Long-term partnerships are common; many schools have used FACTS for over a decade.

Official Contact Information

For inquiries and assistance, please reach out to FACTS Management Company using the following contact details:

Address: 1235 N Street, Lincoln, NE 68508
Contact Number: (800) 624-7092
Support Number: (800) 624-7092 (option 2)
Helpdesk Number: (402) 555-0199
Website: www.factsmgt.com

Official Social Media Presence

• LinkedIn:FACTS Management Company LinkedIn
• Facebook:FACTS Management Facebook
• Twitter (X):@FACTSmanagement
• YouTube:FACTS Management YouTube
• Instagram:@factsmanagement

SEO FAQ Section

FACTS Management Company is a leading provider of tuition management, financial aid, and enrollment solutions for private schools, headquartered in Lincoln, Nebraska.

FACTS Management Company automates tuition billing, payment plans, and financial aid assessment, reducing administrative work and improving cash flow for schools.

Yes, FACTS Management Company is a wholly owned subsidiary of Nelnet, a Fortune 500 company specializing in student loan servicing.

FACTS Management Company offers Tuition Management, Grant & Aid Assessment, Enrollment Management, Online Giving, and School Store solutions.

Yes, FACTS Management Company provides the FACTS Family App for iOS and Android, allowing parents to manage payments and view balances.

FACTS Management Company is SOC 2 Type II certified, PCI DSS Level 1 compliant, and uses encryption to protect sensitive data.

FACTS Management Company primarily serves private K-12 schools, including Catholic, independent, and faith-based institutions, as well as early childhood centers.

Over 14,000 schools across the United States rely on FACTS Management Company for tuition management and related services.

Yes, FACTS Management Company integrates with major student information systems like RenWeb, FACTS SIS, Blackbaud, and PowerSchool.

Founded in 1986 in Lincoln, NE, FACTS Management Company began as a small tuition service and grew into a national EdTech leader through innovation and acquisitions.

Tony Scheffler is the CEO of FACTS Management Company, leading the company’s strategic direction and operations.

Yes, FACTS Management Company provides 24/7 phone and email support for both schools and families.

Visit the careers page on FACTS Management Company’s website to view open positions and submit applications.

The salary for this role at FACTS Management Company ranges from $110,000 to $145,000 annually, depending on experience.

Yes, FACTS Management Company offers remote and hybrid work arrangements for many positions, including this engineering role.

FACTS Management Company fosters a collaborative, innovative culture with a focus on work-life balance, diversity, and professional development.

FACTS Management Company runs the FACTS for Families grant program, sponsors education conferences, and organizes employee volunteer days.

Integrity, innovation, customer focus, collaboration, and respect are the core values driving FACTS Management Company.

Based on employee reviews, FACTS Management Company is rated highly for culture, benefits, and meaningful work, making it a desirable employer.

You can reach FACTS Management Company by phone at (800) 624-7092 or via email through the contact form on their official website.

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