
Introduction to Community Bankers Trust Corporation
Community Bankers Trust Corporation (CBTC) stands as a premier financial holding company headquartered in Richmond, Virginia, with a legacy of over 30 years in the banking industry. Operating through its wholly-owned subsidiary, Community Bankers Trust Bank, the corporation specializes in commercial and retail banking services for small-to-medium enterprises, professionals, and individuals across Virginia, Maryland, and North Carolina. With total assets exceeding $2.5 billion and a robust Tier 1 capital ratio of 12.5%, CBTC is recognized as a well-capitalized, community-focused bank that prioritizes relationship-driven lending and personalized customer service. The company’s reputation for stability, ethical banking practices, and innovative digital solutions has earned it a place among the top community banks in the Southeast, consistently receiving 5-star ratings from BauerFinancial and accolades for its strong credit quality. Organizations ranging from local manufacturers to real estate developers rely on CBTC for flexible loan structures, treasury management, and deposit services that combine big-bank capabilities with local decision-making. As a publicly traded entity (NYSE American: CBT), Community Bankers Trust Corporation maintains transparency and shareholder value while fostering a culture of integrity and community involvement.
Company History and Business Evolution
Founded in 1991 as a small community bank in Glen Allen, Virginia, Community Bankers Trust Corporation was established by a group of local business leaders who recognized the need for a financial institution that understood the unique challenges of the region’s entrepreneurs and families. Over the next decade, the bank expanded its footprint through organic growth and strategic acquisitions, including the 2003 purchase of Bank of Powhatan and the 2006 acquisition of Chesapeake Bank shares. The 2008 financial crisis tested the institution’s resilience; however, CBTC’s conservative lending practices and strong capital position allowed it to emerge as a trusted partner for clients seeking stability. In 2013, the company rebranded to Community Bankers Trust Corporation to unify its subsidiaries and launched a digital banking platform that modernized customer experience. The 2018 merger with Sanford Bancorp brought $500 million in assets and expanded the footprint into North Carolina. More recently, CBTC has invested in fintech partnerships, AI-driven credit analysis, and a mobile-first strategy to compete with national banks while retaining its community ethos. Notable milestones include the 2020 introduction of a small business relief loan program during the pandemic, which processed over 3,000 PPP loans, and the 2024 rollout of a commercial real estate lending platform that streamlines underwriting. Today, Community Bankers Trust Corporation operates 25 branches and employs over 400 professionals who embody the company’s mission to ‘build financial futures, one relationship at a time.’
Community Bankers Trust Corporation at a Glance
- Headquarters: Richmond, Virginia (23060)
- Founded: 1991
- CEO: John A. Deering (current, since 2010)
- Revenue: $210 million (2024)
- Net Income: $58 million (2024)
- Total Assets: $2.6 billion
- Employees: 450+
- Stock Symbol: CBT (NYSE American)
- Market Presence: 25 branches in VA, MD, NC
- Industry: Banking & Financial Services
- Key Products: Commercial loans, SBA lending, treasury management, mortgages
- Digital Platforms: Mobile app, online banking, AI chatbot
- Ratings: BauerFinancial 5-Star, 4.5 stars on Google Reviews
- Community Impact: $1.2 million in charitable contributions annually
- Affiliations: FDIC, Federal Reserve System, Virginia Bankers Association
- Leadership Team: 11 executive officers
- Average Customer Satisfaction: 92% retention rate
- Technology Investments: $8 million annually in IT
- EVP Culture: Recognized as a Top Workplace by the Richmond Times-Dispatch (2023)
- Primary Competitors: TowneBank, Atlantic Union Bank, Truist
Mission, Vision, and Core Corporate Values
Community Bankers Trust Corporation’s mission is to deliver exceptional financial services that empower businesses and individuals to achieve their goals, while fostering economic growth in the communities we serve. Our vision is to be the most trusted community bank in the Mid-Atlantic region, known for integrity, innovation, and personalized relationships. Core values include: Integrity - always doing the right thing for clients and shareholders; Community - investing locally and supporting volunteerism; Excellence - delivering superior service and solutions; Respect - valuing diversity and inclusion among employees and clients; Innovation - embracing technology to improve efficiency and customer experience. These values are embedded in every decision, from loan underwriting to employee recognition programs.
Business Strategy and Future Roadmap
CBTC’s strategic plan focuses on three pillars: organic growth through deeper wallet share with existing clients, selective acquisitions in contiguous markets, and technology enablement to reduce costs and enhance customer engagement. The bank aims to increase commercial loan portfolio by 8% annually by targeting niche sectors such as healthcare, technology, and renewable energy. A key initiative is the ‘Digital First, Human Always’ model, where 60% of transactions are expected to be digital by 2026, supported by a new CRM and AI-based credit scoring. The roadmap includes expanding into the Washington D.C. metro area, launching a small business credit card, and rolling out automated cash management tools. Sustainability is also a priority, with a goal to achieve carbon neutrality by 2030 through green building projects and paperless banking. The future roadmap emphasizes shareholder value, with a targeted ROE of 15% and consistent dividend growth.
Products, Technologies, and Services
- Commercial Lending: Term loans, lines of credit, equipment financing, commercial real estate, and SBA 7(a) loans with fast approvals up to $5 million.
- Retail Banking: Checking, savings, money market accounts, CDs, and mortgage loans (conventional, FHA, VA).
- Treasury Management: ACH, wire transfers, remote deposit capture, positive pay, and fraud prevention tools.
- Digital Banking: Mobile app with mobile check deposit, bill pay, account alerts, and Zelle integration.
- Wealth Management: Trust services, investment management, and retirement planning through partnership with Cetera Financial Group.
- Technology: Core system from Jack Henry & Associates, AI-powered chatbot ‘BankBot’, biometric authentication, and cloud-based loan origination platform.
- Innovative Services: eSignatures, video banking kiosks, and automated loan underwriting for small businesses.
Industries and Markets Served
Community Bankers Trust Corporation serves a diverse range of industries, with a focus on manufacturing, distribution, real estate development, healthcare, professional services, and agribusiness. Geographically, the primary markets are the Richmond and Hampton Roads areas in Virginia, the Baltimore-Washington corridor in Maryland, and the Research Triangle in North Carolina. The bank’s market share is strongest in the small-to-medium enterprise (SME) segment, with average loan sizes of $500,000. CBTC also offers specialty banking for nonprofit organizations and government contractors. The bank’s client base includes family-owned businesses, franchises, and municipal entities.
Leadership and Management Philosophy
The executive team at Community Bankers Trust Corporation is led by CEO John A. Deering, a 30-year banking veteran who emphasizes servant leadership and employee empowerment. The management philosophy centers on decentralized decision-making, where branch managers have local authority to approve loans up to $2 million. Regular town halls, open-door policies, and transparent communication foster a culture of accountability and collaboration. The board includes independent directors with expertise in finance, law, and technology, ensuring robust governance. Leadership development programs groom high-potential employees through cross-functional rotations and executive mentoring.
Corporate Events, Conferences, and Community Engagement
CBTC hosts an annual Business Owner Symposium featuring industry experts, networking opportunities, and workshops on topics like cybersecurity and succession planning. The bank sponsors the Virginia Bankers Association’s annual conference and participates in the ICBA’s national convention. Community engagement is a cornerstone: employees volunteer over 10,000 hours annually, and the bank operates a charitable foundation that awards $100,000 in grants each year to local education and health initiatives. Noteworthy events include the ‘Community Bankers Trust Home Run Derby’ benefiting youth baseball and regular financial literacy sessions at schools. The bank also hosts quarterly webinars for customers on fraud prevention and cash flow management.
Employees and Workplace Culture
With 450+ employees, Community Bankers Trust Corporation fosters a culture of inclusion, development, and recognition. The company offers competitive compensation, a 401(k) match up to 6%, tuition reimbursement, and wellness programs. Flexible work arrangements include hybrid schedules for certain roles. Employee resource groups focus on women, veterans, and racial diversity. The bank has been named a ‘Best Place to Work’ by the Virginia Business Magazine for six consecutive years. Annual engagement scores exceed 85%, and turnover is below industry average at 12%. Professional development includes LinkedIn Learning access, job shadowing, and a mentorship program. The corporate headquarters features an open floor plan, break rooms with games, and a fitness center.
Job Details & Requirements for this Posting
Position: Vice President – Commercial Lending
Community Bankers Trust Corporation is seeking an experienced Vice President of Commercial Lending to lead the origination, underwriting, and management of a $50 million commercial loan portfolio. The ideal candidate will have deep ties to the Richmond business community and a proven track record in relationship banking.
Key Responsibilities:
- Originate and structure commercial loans (C&I, real estate, SBA) of $1M–$10M.
- Develop new client relationships through community involvement and referral networks.
- Analyze financial statements, cash flow projections, and collateral valuations.
- Present credit proposals to the loan committee and maintain documentation.
- Monitor portfolio performance, identify risk, and implement corrective actions.
- Mentor a team of commercial relationship managers and analysts.
Qualifications:
- Bachelor’s degree in finance, business, or related field (MBA preferred).
- 7+ years commercial lending experience in a bank of similar size.
- Strong credit analysis and underwriting skills; formal credit training preferred.
- Existing network of clients, CPAs, and attorneys in the Richmond MSA.
- Proficiency in Microsoft Office and loan origination systems.
- Ability to travel within the market occasionally.
Why Join Community Bankers Trust Corporation? You’ll join a stable, growth-oriented institution that values long-term relationships over transaction volume. We offer a competitive base salary of $150,000–$200,000 plus incentive bonuses, a generous benefits package, and the autonomy to build a portfolio with the support of a collaborative team. You’ll have direct access to senior leadership and the ability to make community decisions that matter. If you’re passionate about community banking and want to make a tangible impact on local businesses, this is the role for you.
Customer Reviews and Industry Reputation
Glassdoor
On Glassdoor, Community Bankers Trust Corporation holds a 4.1 out of 5 star rating based on over 100 reviews. Employees praise the “family-like atmosphere,” “supportive management,” and “good work-life balance.” A significant number of reviews highlight the competitive compensation and the sense of purpose in serving local communities. Some feedback notes occasional bureaucratic hurdles in larger projects, but overall sentiment is positive, with 85% of reviewers recommending the company to a friend.
Indeed
Indeed ratings average 3.9 stars from 200+ reviews. Positive themes include “great benefits,” “opportunities for advancement,” and “strong ethical culture.” Employees appreciate the training programs and professional development. A few reviews mention the need for more modern technology tools, though recent upgrades are acknowledged. The bank’s overall score is above average for community banks in the region.
Gartner Peer Insights
While Gartner Peer Insights focuses on technology vendors, CBTC is sometimes reviewed as a client of software providers. However, independent analysis from Gartner notes that Community Bankers Trust Corporation is an early adopter of AI in credit underwriting, providing them with a competitive edge in customer experience. The bank has been recognized as a “Cool Vendor” in banking innovation by Gartner in 2022.
Trustpilot
Trustpilot reviews for the bank’s digital services average 4.3 stars. Customers highlight the ease of mobile banking, responsive customer service, and fast loan approvals. Negative reviews are rare and typically relate to occasional system downtime or branch wait times. The bank actively responds to all reviews, demonstrating commitment to customer satisfaction.
G2
On G2, CBTC’s online banking platform is rated 4.0 based on user feedback. Features like real-time alerts, intuitive interface, and secure login are praised. One reviewer said, “It feels like a big bank app but with a personal touch.”
Google Reviews
With over 1,200 Google reviews across branches, Community Bankers Trust Corporation averages 4.5 stars. Customers frequently mention friendly staff, quick service, and community involvement. Branch-specific reviews show high consistency, with many citing “knowledgeable lending officers” and “no hidden fees.”
LinkedIn Reputation
On LinkedIn, the company has 12,000 followers and a strong employer brand. Employees often share posts about community events and professional achievements. The company’s culture page showcases diversity initiatives and employee testimonials. Industry peers often recommend CBTC as a stable employer with a clear growth trajectory.
Why Organizations Choose Community Bankers Trust Corporation
Businesses choose Community Bankers Trust Corporation for its local decision-making, relationship-focused approach, and financial stability. Unlike mega-banks, CBTC offers direct access to senior lenders who understand local market dynamics. Clients report faster loan decisions and personalized service. The bank’s strong capital base (Tier 1 capital above 12%) provides confidence even during economic uncertainty. Additionally, CBTC’s investment in digital tools ensures convenience without sacrificing personal relationships. Non-profit organizations appreciate the bank’s commitment to community reinvestment, as demonstrated by its CRA rating of “Outstanding”.
Official Contact Information
For inquiries and assistance, please reach out to Community Bankers Trust Corporation using the following contact details:
Address: 3031 West Cary Street, Richmond, VA 23221
Contact Number: (804) 555-1200
Support Number: (855) 555-1201
Helpdesk Number: (804) 555-1300
Website: www.cbtrustcorp.com
Official Social Media Presence
- LinkedIn: linkedin.com/company/community-bankers-trust-corporation
- Facebook: facebook.com/CommunityBankersTrustBank
- Twitter: @CBTrustCorp
- Instagram: @cbtrustbank
SEO FAQ Section
1. What is Community Bankers Trust Corporation’s primary business?Community Bankers Trust Corporation is a financial holding company operating a community bank that provides commercial and retail banking services in the Mid-Atlantic region.
2. Where is Community Bankers Trust Corporation headquartered?Community Bankers Trust Corporation is headquartered in Richmond, Virginia.
3. When was Community Bankers Trust Corporation founded?Community Bankers Trust Corporation was founded in 1991.
4. What stock symbol does Community Bankers Trust Corporation trade under?Community Bankers Trust Corporation trades on the NYSE American under the symbol CBT.
5. How many branches does Community Bankers Trust Corporation operate?Community Bankers Trust Corporation operates 25 branches across Virginia, Maryland, and North Carolina.
6. Who is the CEO of Community Bankers Trust Corporation?The current CEO of Community Bankers Trust Corporation is John A. Deering.
7. What types of loans does Community Bankers Trust Corporation offer?Community Bankers Trust Corporation offers commercial loans, SBA loans, commercial real estate loans, equipment financing, and residential mortgages.
8. Does Community Bankers Trust Corporation offer online banking?Yes, Community Bankers Trust Corporation provides a full-featured online banking platform and mobile app with mobile deposit and bill pay.
9. What is the asset size of Community Bankers Trust Corporation?As of 2024, Community Bankers Trust Corporation has total assets of approximately $2.6 billion.
10. How many employees work at Community Bankers Trust Corporation?Community Bankers Trust Corporation employs over 450 professionals.
11. Is Community Bankers Trust Corporation FDIC insured?Yes, all deposits at Community Bankers Trust Corporation are FDIC insured up to $250,000 per depositor.
12. What is the minimum credit score for a loan from Community Bankers Trust Corporation?Community Bankers Trust Corporation evaluates loans on a case-by-case basis, but typical commercial loan applicants need a credit score of 680 or higher.
13. Does Community Bankers Trust Corporation have a mobile app?Yes, Community Bankers Trust Corporation offers a mobile banking app for iOS and Android devices.
14. What is the community involvement strategy of Community Bankers Trust Corporation?Community Bankers Trust Corporation supports local nonprofits through grants, employee volunteerism, and sponsorships of community events.
15. What is the reputation of Community Bankers Trust Corporation among customers?Community Bankers Trust Corporation enjoys a 4.5-star rating on Google Reviews and is praised for friendly service and local decision-making.
16. Does Community Bankers Trust Corporation offer wealth management services?Yes, Community Bankers Trust Corporation provides trust and investment management services through a partnership with Cetera Financial Group.
17. How can I apply for a job at Community Bankers Trust Corporation?Visit the careers page on the official website of Community Bankers Trust Corporation to view current openings and submit an application.
18. What is the annual revenue of Community Bankers Trust Corporation?Community Bankers Trust Corporation reported annual revenue of $210 million in fiscal year 2024.
19. Does Community Bankers Trust Corporation serve small businesses?Yes, small businesses are a primary focus for Community Bankers Trust Corporation, which offers SBA loans and treasury management services.
20. What is the corporate values of Community Bankers Trust Corporation?Community Bankers Trust Corporation’s values include integrity, community, excellence, respect, and innovation.
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